Terms and Conditions

The Home Ed Hub – Terms & Conditions

Welcome to The Home Ed Hub! These Terms & Conditions outline the expectations, commitments, and policies for families booking sessions with us. Please read carefully before booking. By confirming a booking, you agree to these Terms.

1. General Information

The Home Ed Hub provides educational sessions for home educated children aged 5–14.
Sessions are taught by a qualified teacher and are designed to be engaging, creative, and curriculum-linked, but they are not a replacement for full-time schooling.
Parents/legal guardians remain responsible for their child’s overall education as required by UK law.

2. Bookings & Payments

Bookings must be made in advance through our website or directly via email.
Invoices are sent at the start of each month (or for block bookings) and payment must be made in advance to secure your child’s place.
Late or non-payment may result in your child losing their place.
Block bookings are non-refundable once sessions have commenced.

3. Cancellations & Missed Sessions

If your child cannot attend due to illness or unforeseen circumstances, the missed session can be carried forward where possible, subject to availability.
If The Home Ed Hub needs to cancel a session (e.g. due to illness, emergencies), an alternative date will be offered or a credit will be applied to your next invoice.
Refunds are not offered for missed sessions unless cancelled by The Home Ed Hub.

4. Session Information

Group sizes are kept small to ensure individual attention. Maximum numbers are set for each session and will not be exceeded.
Sessions are held either:
- In-person at The Hub (a home-based studio in Swanage, purpose-adapted for small group learning), or
- Online via Zoom (with links provided in advance).
Parents must ensure children arrive promptly (or log in online on time) with any required materials.

5. Safeguarding & Conduct

The Home Ed Hub is committed to providing a safe, inclusive, and respectful learning environment.
Children must treat staff, other children, and resources with respect.
In-person sessions: Parents/carers must drop off and collect children promptly at agreed times.
Online sessions: Parents/carers must ensure children are supervised appropriately and have a safe working environment at home.
Any safeguarding concerns will be handled according to local safeguarding procedures (Dorset Council).

6. Materials & Resources

Basic materials (exercise books, worksheets, online resources) are provided by The Home Ed Hub.
For some sessions, parents may be asked to provide simple household items (sent in a prep list beforehand).
Children do not need to bring anything to in-person sessions. All resources will be provided.

7. Online Learning

For online sessions, families must have a suitable device, internet access, and Zoom installed.
Parents are responsible for supervising their child’s online participation.
Sessions may not be recorded, shared, or redistributed without prior written permission.

8. Health & Safety (In-Person Sessions)

The Hub is a home-based learning environment adapted for education. Safety and risk assessments are in place.
Parents must notify The Home Ed Hub of any medical conditions, allergies, or additional needs before sessions begin.
Children who are unwell should not attend in-person sessions.

9. Data Protection & Privacy

Personal data (names, contact details, medical info) is collected only for the purpose of running sessions safely and effectively.
Data is stored securely and never shared with third parties without consent, except where required by law (e.g. safeguarding concerns).

10. Changes to Terms & Conditions

The Home Ed Hub reserves the right to update these Terms & Conditions at any time. Families will be notified of any significant changes in advance.

📌 By booking with The Home Ed Hub, you confirm that you have read, understood, and agreed to these Terms & Conditions.